Shopee, backed by Sea (formerly known as Garena) is the fastest-growing eCommerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing both buyers and sellers with an easy, secure and fast online shopping experience through strong payment and logistical support.
The Shopee team believes in the transformative power of technology. As shopping on mobile device becomes the new norm, Shopee aims to continually enhance its platform and become the region’s eCommerce destination of choice via ongoing product optimisation and localised user-centred strategies. Shopee is strongly supported by Sea, Southeast Asia’s leading internet platform provider, valued at US$ 3.75 billion according to the Wall Street Journal article.
Officially launched in 2015, Shopee has exponentially grown in popularity within the region in less than a year. The team has also been growing in numbers and as of Q3 2018, it is around 8,000 strong, spanning across Singapore, Indonesia, Malaysia, Philippines, Shanghai, Shenzhen, Taiwan, Thailand and Vietnam.
25th Career Days - Voice of Customer (Operations)
12 February 2019
276 hari yang lalu
Analyze user feedback, suggestion, pain points through various channels (surveys, app reviews, tickets, and social media)
Reporting user feedback regarding our App to stakeholders
Maintain NPS Surveys
Maintain Panel Groups discussions (buyer and seller)
At least Bachelor degree from reputable university
Strong quantitative and qualitative analytical ability
Good team player, positive attitude and eager to learn
Fluent in English, both oral and written
Familiar with Excel & Facebook
Bagi yang berminat dan memenuhi kualifikasi dapat mengirimkan CV & Lamaran lengkap ke Booth Perusahaan pada saat Event Career Days UGM 25th berlangsung (09-10 Maret 2019 di Grha Sabha Pramana (GSP) UGM).
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